An action research project implemented a program for the development of citizenship, cultural awareness, and positive character attributes. Targeted population consisted of middle and high school students in several growing, middle class communities located in northern Illinois. Problems of lack of awareness and sensitivity are documented through data revealing decreased civic awareness with a definite need to have students participate in activities that promote democracy and cultural awareness. Analysis of probable cause data revealed that students were monocultural--lacking in community service skills and citizenship responsibilities. Faculty reported a need for better awareness on students' part for community and school involvement and better citizenship skills. Student surveys revealed a lack of participation in community service and a need for development of basic citizenship skills including more intercultural competency. A review of solution strategies suggested by knowledgeable others, combined with an analysis of the problem setting, resulted in the selection of three major categories of intervention: (1) service learning, (2) character development, and (3) multicultural competency. Post-intervention data indicated an increase in student involvement in community and school activities, an increased understanding of their role and responsibilities as a citizen, and a growing sensitivity to diverse cultures. Appended are two student surveys, the staff interview, a character traits inventory, a holiday cultural project, a community resources/service learning report sheet, a public service practicum examination, and a discussion lesson with questions. (Contains 3 tables and 50 references.) (BT)