This guide presents ideas about how communities can help low-income residents gain access to and learn how to use computers and the Internet. It discuses the efforts of Making Connections, a longitudinal project designed to strengthen families and neighborhoods. The introduction explains that residents in neighborhoods nationwide are learning to take advantage of the many opportunities available through technology. Projects in low income neighborhoods are helping residents access computers and the Internet. The next section, "Potential Requests, Opportunities, and Challenges," gives information about getting started, finding the resources, and pursuing strategies that might be useful. The third section, "Promising Approaches and Resources," helps Making Connections sites get started, describing five program types or strategies: community technology, housing-based computer learning centers, school-based extended day programs, community networks, and community programs and model partnerships. The last section, "Resources: People, Places, and Materials," includes lists of national technical assistance providers and other resource materials and websites. There is also a listing of community organizations that already sponsor technology projects in Making Connections neighborhoods. (SM)