Educational access and retention issues for low-wage working parents were examined in a study conducted at six community colleges nationwide. Three focus groups were held at each community college--one each for current community college students, those who had enrolled, in but not completed a community college program, and those who had never attended credit-granting community college programs. Together, the 18 focus groups included 131 participants. The focus group participants also completed short demographic surveys and follow-up telephone interviews. As a group, the current students reported fewer personal barriers to community college attendance, significant support from family, and more stability in terms of income and housing. The former students reported a mixed set of supports and stability that was influenced by periodic ebbs and flows. Overall, the potential students reported many ongoing barriers, few family supports, and lives in a constant state of flux regarding factors such as income, employment, and housing. The following models and program strategies were recommended to community colleges wishing to increase access and retention for low-wage workers: (1) student support centers; (2) short-term certification programs; (3) supported distance learning; (4) on-campus child care; (5) financial aid for working adults; and (6) enforcement of nondiscrimination in higher education. (Contains 16 references.) (MN)