For organizations providing support to mental health consumers, "cultural competency," or the ability to reach out effectively and appropriately to individuals of different cultural backgrounds, is central to meeting the needs of a diverse community. The Cultural Competency Initiative, which was launched in the year 2000, assisted consumer supporter organizations by providing funding and technical assistance as well as by disseminating information about innovative minority outreach programs. Each chapter of this toolkit provides an overview of one of ten model programs. Project goals and implementation plans are shared, project leaders share their expertise, and program materials are included in each chapter's appendices. The National Consumer Supporter Technical Assistance Center hopes that this information will assist other consumer supporter organizations in their efforts to launch similar outreach programs. (GCP)