This consolidation study concentrates on major questions about effectiveness of online delivery of education and training in Australia through the literature that describes effects of these new forms of delivery on the learner/user and provider/practitioner. Chapter 1 focuses on sources of data used in the literature review, defines online delivery, and reports on existing evaluations. Chapter 2 looks at forms of online delivery of education and training. Chapter 3 concentrates on literature relating to the pedagogy of online learning, learning styles of online learners, and user skills. The teaching/learning issues include the emergence of a web pedagogy, student learning styles, and levels of user skills. Chapter 4 focuses on studies about improved student outcomes online. It reports on quantitative and qualitative measures of improvement and lists preconditions that will contribute to effective online learning. Chapter 5 discusses different measures of the effectiveness of online delivery. It looks at the concept of effectiveness from the perspective of the education or training organization, teacher/trainer, industry policy maker, and individual learner. Chapter 6 examines implications of online delivery for instructional design, curriculum design, and teachers and learners in a constructivist online environment. Chapters 7-8 offer findings and directions for further research. (Contains 81 references.) (YLB)