This conference paper discusses the results of a study that investigated how the clients of the Chicago-based Satellite Family Outreach program are served by the social workers and family workers of Satellite. The Satellite Program is offered by Kaleidoscope, Inc., a child welfare agency that provides unconditional, individualized and, when necessary, wraparound services to more than 600 children and families. The Satellite Program is designed to help maintain referred children, parents, and siblings as an intact family unit. Specifically, this study investigated the type of activities performed by the four social workers and 13 family workers of the Satellite Program, the frequency of the occurrence of these activities, with whom the staff members are engaged in each activity, where each activity occurred, and the duration of each activity. Results indicated the most frequently occurring professional activities were writing reports, individual counseling, collateral contacts, and transportation. The least frequently occurring professional activities per day were employment/vocational activities, relationship counseling, housing, and training. (CR)