This three-part manual is intended for principals and other administrators responsible for developing and managing school crisis plans. Part 1, preparation for a school crisis, includes sections on the selection and training of members of the school crisis team, steps in developing a school crisis plan, and four crisis scenarios to train team members to implement the crisis-management plan: student with a gun, arrest of a teacher, death of a teacher, and suicide of a student. Part 2, intervention, includes samples of written communication to parents and faculty; guidelines for dealing with the media; and suggested steps for the management of 29 different crisis situations. Part 3, resolution, provides information for helping students cope with grief and loss, dealing with post-traumatic stress, and conducting crisis counseling. The manual concludes with sections on organizing and managing a community meeting, debriefing the crisis team, and stress-management care for the caregivers. (PKP)