This document presents 48 papers delivered at the 2000 annual meeting of the Council for Programs in Technical and Scientific Communication (CPTSC). Papers in the proceedings are divided into 14 subsections: (1) Keynote Presentation: "Global Classroom Project (T. K. Herrington); (2) Opening Session Address: "What Industry Looks for in Technical Communication Graduates" (B. Johnson, J. van Oss, and D. Tews); (3) Program Identity 1: To Niche or Not To Niche?: "Against the Niche: On NOT Over-Specializing Our Technical Communication Curricula" (S. Bernhardt); "Should We Develop Specialized Technical Writing Programs?" (K. LaGrandeur); "Is the Future Identity of Technical Communication Specialization or Diversity?" (C. Rude); "What about Writing?" (P. Praetorius); (4) Program Identity 2: Do Program "Homes" Matter? "How the Institutional Home Affects a Program" (M. T. Davis); "Why and How Our Institutional 'Home' Matters: Strategic Program Planning in a Specific Setting" (K. R. Schnakenberg); (5) Program Identity 3: Diversification Begins at "Home": "A Case for an Integrated Approach to Program Development" (A. M. Blakeslee); "The Value of Seeking Interdisciplinary Models for Smaller Professional Writing Programs" (S. Blythe); "The 21-Course Undergraduate Program: Strength through Diversification" (A S. Jennings); "One Department for All? Revising a Technical Communication Program through Interdisciplinary Collaboration" (P. S. Ecker); (6) Program Visions and Re-Visions: "Writing at the End of Text: Rethinking Production in Technical Communication" (J. Johnson-Eilola);"(Deeply) Resisting Arrest: Beyond the Either/Or of Information Technology in Technical and Scientific Communication Programs" (R. R. Johnson); "Re-Visioning and Repositioning Technical Communication Programs in Digital Spaces" (D. Starke-Meyerring and A. H. Duin); (7) Issues Facing Master's Degree Programs: "Timing Is Everything: Integrating Low-Profile 'Concentration' Courses into a High-Profile Master's Degree" (M. Hundleby); "Reflective Instrumentalism as a Possible Guide for Revising a Master's Degree Reading List" (S. Williams, B. Heifferon, and K. B. Yancey); "Thoughts on Designing a Master's Certificate Program" (T. Bridgeford); "The Greater the Resistance, the Higher the Voltage? or, How To Know When To Pull the Plug on a Technical Writing M.A. Program" (F. Ranney); (8) Processes and Problems in Program Assessment: "Untangling a Jigsaw Puzzle: The Place for Assessment in Program Development" (R. Munger); "Assessing Existing Engineering Communication Programs: Lessons Learned from a Pilot Study" (M. R. Hovde); "The Thorny Issue of Program Assessment: One Model for One Program" (N. O'Rourke); "What Can Technical Communication Programs Learn from Corporate University?" (B. Faber); "Participatory Design and Technical Communication: Challenges and Opportunities in Programmatic Assessment and Evaluation" (M. R. Moore); (9) Planning and Building Programs: Innovations and Investigations: "Compact Planning and Program Development: A New Planning Model for Growing Technical Communication Programs" (J. Allen); "Building Consortia in Scientific and Technical Communication" (W. O. Coggin); "Sites of Critical Action for Technical and Professional Writing: Community, Corporation, Curriculum, Computing" (J. Grabill and J. Porter); "A Layered Literacies Frame for Articulating Program Goals" (K. C. Cook); "Directing Growth and Growing Directors: Developing Leaders for Technical Communication Programs" (C. Hansen); (10) Strategies for Course and Curriculum Design: "Why Do Students Entering a Major in Technical Communication Resist the Introductory Course?" (D. Sullivan); "Creating Communication Modules for an Engineering Enterprise Initiative: Programmatic and Rhetorical Considerations" (B. Aller and M. S. Clancey); "Usability Testing and User-Centered Design in Technical Communication Programs: Current and Emergent Models" (K. S. Kitalong); "A Proposal for the Marriage of Technical Communication and WAC/WID" (D. S. Bosley); (11) Theory and Practice, in Practice: "Here Comes That Song Again: The Theory and Practice Blues" (N. Allen); "Resistance to Theory in Advanced Technical Communication Classes for Majors" (J. J. Jobst); "What's the Balance? 'Technical' Communicator or Technical 'Communicator'" (S. B. Little); "Collaborating with Student Interns and Graduates To Develop a Research-Based Curriculum in a Professional Writing Program" (G. Smart and N. Brown); (12) Technical Communication and Corporate Training: What Educators and Trainers Can Learn from Each Other: "Technical Communication and Corporate Training" (G. Savage); "The Extension of Technical Writing into Performance Consulting" (J. Hile); "Technical Writers and Trainers as Facilitators of Change" (G. Hotz); "The Dual Mission of the Community College and Implications for Technical Writing Instruction" (S. Kratz); "Blurring the Distinction between Writer and Trainer" (J. Van Dyne); (13) Using New Technologies To Improve Teaching and Learning: "Electronic Support Systems for Technical Communication Teachers" (S. Selber); "Using Web-Based Portfolios To Assist Technical Communication Program Development" (G. Sauer); "Embracing Digital Media in Engineering" (D. Atkinson); and (14) Promoting Programs and Recruiting Students: "If You Build It, Will They Come? The Importance of Promoting Technical/Professional Writing Programs" (C. Patterson); "A Student Recruitment Model for Undergraduate Technical Communication Programs" (B. Butler); and "Growing Technical Communication Programs through Recruiting" (B. Maylath). Appendixes contain the conference program, information on the Distinguished Service Award for 2000, Minutes and Treasurer's report, a list of conference participants, and a list of CPTSC members for 2000. (RS)