This proceeding of the Australian Library and Information Association (ALIA) 2000 conference contains 64 papers presented at the main conference and 12 papers presented at the fringe conference. Topics covered include: the 21st century information environment; user perspectives of the future of the Internet; the user interface; public libraries in a wired world; censorship in public libraries; knowledge management; the impact of change on research libraries; building a knowledge-based economy and society; value and performance in the information technology society; adding value to services at the State Library of New South Wales; the policy and practice of fee-based service; library industry statistics; adult education; intellectual property--access and protection; infrastructure and convergence; libraries and literary outcomes; information provider roles; access to library services; development of information literacy; libraries, knowledge management, and higher education in an electronic environment; the impact of change at the Melbourne University Library; views of technology futures; information needs in the consumer society; upgrading libraries; a public library perspective on lifelong learning; ensuring an educational role for libraries in the information society; the greying of the teacher librarian; access to services for rural and remote communities; resource discovery within the networked "hybrid" library; performance measures, benchmarking, and value; leadership and management skills and the information profession; self service and the function of the new intermediary; educational implications of material presented at ALIA 2000; reference in the e-library; the market for information; flexible learning developments; privacy aspects of intellectual property; statistics on the online society; enabling best practice recordkeeping in the digital age; librarians working with academics to close the information gap; content of the future; flexible learning in higher education; skills for systems support; digital media for historians and librarians; making the most of the World Wide Web; the information professional of the future; the role of libraries in providing online services for people with disabilities; the impact of copyright changes on libraries; the need for network supportability for libraries; mentoring relationships; career planning; the library professional and the professional association; innovation, flexibility, and professionalism; and skills development for a successful career. (MES)