This booklet provides questions and answers for postsecondary educational institutions concerning provision of access and accommodations to individuals who are deaf and hard of hearing. Questions are about assistive listening devices (ALDs), C-Print technology, real-time captioning, and policy issues. Preliminary information concerns the mission and members of the Postsecondary Education Program Network. Questions address such concerns as use of ALDs by students with cochlear implants, use of ALDs in a conference table setting, use of an ALD by a student who has a learning disability or attention deficit disorder, differences between C-Print and real-time captioning, qualifications and training of the C-Print captionist, costs of C-Print software and hardware, recommended accuracy percentages for real-time captioning, use of real-time captioning in group learning environments, and use of real-time captioning with visually impaired students. Some policy issues addressed include making C-Print notes available to faculty and other students, eligibility for services, and determination of appropriate accommodations. (DB)