Many universities have striven to provide their students, parents, faculty, staff, and alumni with robust, useful, and informative Web sites. Villanova University (Villanova, Pennsylvania) has spent the last 12 months overhauling its static Web site to a dynamic and individualized Web system. At the outset, the term "portal" was adopted by the industry, and its methodologies were found to accurately describe many of the objectives that the University wanted to achieve. This paper is designed to evaluate the evolving Web-based technologies and uses Villanova University's work for case study examples of these technologies. The objective of this paper is to provide the reader with a better understanding of what constitutes a truly integrated, dynamic and individualized Web system. Highlights include: Internet Web site; Intranet Web site; portals; in-house versus commercial portals; preliminary steps for portal integration; and enabling individualized Web-based solutions. The paper concludes that dynamic and individualized Web systems will become essential for organizations over the next several years as customer expectations grow and as organizations further develop their Web-based technologies in order to distinguish themselves from the competition. (AEF)