"Perspectives on Progress: The School-to-Work (STW) National Customer Dialogues" was a series of six regional and two national discussions that were held between December 1999 and July 2000 to gather the views of more than 700 employers, educators, labor union representatives, students, parents, community-based organizations, and state and local policymakers on STW and its impacts. The following were among the key findings of the polling sessions, listening sessions, and a customer feedback Web site used to solicit stakeholder views: (1) STW works for students (the overwhelming majority of participants stated that STW's benefits to students met or exceeded their expectations); (2) STW works for businesses and communities (nearly three-fourths of participants reported that STW's benefits to their organizations met or exceeded their expectations); (3) STW initiatives have been widely embraced (a significant majority of participants planned to remain involved in STW initiatives over the next 5 years); and (4) STW is a valuable initiative worthy of expanded commitment and continued investment (a majority or participants in the regional and national sessions believed that STW initiatives have not had enough time to fulfill their potential and that communities need more time and resources to develop and sustain their STW partnerships and system infrastructure). (MN)