This study focused on non-use of Air Force Family Support Centers (FSCs), a global network of programs and services designed to facilitate family adaptation to the mobile military lifestyle and to help commanders and supervisors respond to family needs. The study used the 1993 Air Force Needs Assessment Survey to investigate what factors facilitate or deter FSC use. Findings indicate that nonusers of FSCs had a low level of awareness of FSC services; perceived many barriers to FSC use; expressed few needs for community services; were officers rather than enlisted members; were spouses rather than active duty members; were single and childless rather than married with children; and were socially isolated from program information networks. (Includes recommendations and implications for the civilian corporate sector.) (EV)