These skill standards, developed through a consortium of educational and industry partners in Illinois, serve as guides to workforce preparation program providers to define content for their programs and to employers to establish the skills and standards necessary for job acquisition and performance. The skill standards include the following components for each skill defined: performance area; performance skill; skill standard; and performance elements and assessment criteria. This publication contains skill standards for medical office personnel defined on three levels (Certified Nursing Assistant, Licensed Practical Nurse, and Registered Nurse) by increasing level of difficulty. The skill standards are grouped in the following areas: (1) safety; (2) comfort; (3) physical care; (4) bedmaking; (5) nutrition; (6) elimination; (7) vital signs; (8) body mechanics; (9) admission and discharge; (10) patient test management; (11) surgical procedures; (12) treatments; (13) dressings; (14) nursing process; (15) medications; and (16) communication. Each area contains two-nine standards. The following items are appended: glossary; lists of Illinois Occupational Skill Standards and Credentialing Council, Health and Services Subcouncil, and Nursing Cluster Standards Development Committee members; Health and Social Services; Subcouncil Nursing Services Cluster Recognition Proposal; and a list of workplace skills. (KC)