This document, which is intended for staff of state occupational information coordinating committees (SOICCs) and career information delivery systems (CIDS), examines the pros and cons of career information hotlines and their use in selected states. "Foreword--Career Information on Call" (Juliette N. Lester) provides a brief overview of selected states' efforts to provide career information and lists benefits of CIDS hotlines. The hotlines can reach a broad spectrum of the public; offer users a degree of privacy and anonymity; help callers clarify their information needs; and are a cost-effective way of serving large and diverse populations. "Career Counseling by Telephone in Rhode Island" (Mildred T. Nichols) describes a model for using paraprofessional counselors to provide home-based adults (primarily women) with career counseling and information by telephone. "Fourteen Years and 42,000 Calls: Virginia's VIEW" (Carl McDaniels, Mary Anne Knoblock, Gale A. Watts, Mary Landon-Moore) details a comprehensive, multimedia state CIDS. "Starting a Career Information Hotline? Experiences and Insights from the Texas SOICC" (Caesar Andreas) discusses a career information hotline that focuses primarily on secondary school students, teachers, and counselors throughout Texas. A list of SOICC contacts for career information is appended. (Contains 15 references.) (MN)