This faculty and staff resource guide, published by the Santa Barbara City College (SBCC) Mental Health Counseling Program, is targeted at assisting the emotionally troubled student. It is designed to give faculty and staff some techniques in dealing with distressed or difficult students. Someone needs to refer a student when: the problem or request for information is beyond your level of competency; you fear for the safety of a student or others; and you feel like you cannot work with a student for whatever reason. The guide provides a list of referral resources on- and off-campus along with their telephone numbers. It also discusses referral of students to SBCC Mental Health Counselors. The guide puts forth a section on faculty and staff crisis intervention guidelines and procedures. The guide also gives descriptions of the following types of emotionally troubled students: aggressive; depressed; student in poor contact with reality; anxious; manipulative; and paranoid. Appended in this guide are SBCC Guidelines for Handling Disruptive Student Behavior, Standards of Student Conduct (which includes the Academic Honesty Policy and Campus Security Guidelines for Violent or Threatening Situations), and a Directory of Support Services. (VWC)