This SPEC (Systems and Procedures Exchange Center) Kit and Flyer reports results of a survey that examined how ARL (Association of Research Libraries) member libraries have organized the licensing of electronic products and how they approach the associated problems. Forty-four of the 122 ARL member libraries responded to the survey. Results are summarized in the areas of personnel, educating users and staff, record keeping, terms of agreement, collection development impact, and satisfaction levels. A copy of the questionnaire with responses is provided. Representative documents include: (1) position descriptions from the University of Texas, Library of Congress, and University of Connecticut; (2) training documents from the University of Minnesota, University of Connecticut, and University of Washington; (3) forms and checklists related to licensing and contracts from the University of New Mexico, Ohio State University, University of Washington, University of Connecticut, and University of Minnesota; and (4) examples of standard contract language from the University of Pennsylvania, University of Washington, and University of Connecticut. A list of 45 selected book, journal, and web site resources is included. (MES)