This paper reports on an ongoing organizational climate assessment used as one of 10 indicators of institutional effectiveness at a midsize suburban community college. Organizational climate is thought to allow more precise specifications than the overall organizational culture and facilitates, a more comprehensive comparison of change in both climate and effectiveness. The study employed both quantitative and qualitative research methods with data sources including an "Institutional Climate Survey" distributed to all full-time employees (N=215) and four focus group discussions. Survey results are interpreted for: respondents' views of the planning process at both the general college and department/work unit levels, training and professional development, job satisfaction, and institutional integrity (or "person-to-organization" relationships). Analysis of focus group discussions identified faculty dissatisfaction with the administration as the most emotionally charged issue. The focus groups have led to a series of open forum meetings of faculty and staff to engage in ongoing dialogue. (Contains 27 references.) (DB)