This study of school-based mental health programs used stakeholder focus groups to examine factors related to positive treatment outcomes, barriers to accessing services, and methods for improving service delivery to high school students with emotional/behavioral disorders. Fifty-one high school students (34 receiving treatment) at three urban high schools participated in eight focus groups. Thirty-eight adults (teachers, therapists, health care staff, and administrators) participated in seven focus groups. Analysis identified themes and categorized them. Categories included: negative aspects of treatment (with the subcategories of therapist characteristics, service delivery issues, and treatment issues); treatment barriers (treatment issues, areas of concern for students, systems issues, political or funding concerns); positive aspects of treatment (including therapist characteristics, therapist role, student ideas, positive results); and suggestions for improving services (education or training, funding issues, political issues, and service delivery). Themes are linked to each category and specific stakeholder group (female students in treatment, male students in treatment, therapists, teachers, administrators, and health center staff). (DB)