The first of the three papers in this symposium, "Conflicts that Arise in Small Group Facilitation: A Descriptive Study of Accounts, Actions, Outcomes, and Assessments" (Judith A. Kolb, William J. Rothwell), contains self-report verbatim accounts contributed by facilitators and the results of a literature review on small group conflict. "A Test of a Rapid Developer Model: Workplace Factors Associated with Learning and Development" (James A. Alexander) identifies the work environment factors that could be expected to be associated with rapid development and their identification by managers and employees. "Barriers to Transformation Change: High Performance Workplace Practices and Unionized Companies" (Joseph A. Benkowski) identifies the characteristics of high-performance workplaces as recommended by the U.S. Department of Labor's Office of the American Workplace in the categories of training, participation, organization, and partnership as practiced in unionized companies in Wisconsin. Also examined is the relationship between the implementation level of these high-performance workplace practices and the level of labor-management cooperation. (KC)