To address problems in public education for majority and minority ethnic groups in Central and Eastern Europe, Minority Rights Group International and the Inter Ethnic Initiative for Human Rights Foundation organized a skills exchange workshop in Sofia, Bulgaria in November 1997. Representatives from Bulgaria, Hungary, Poland, Romania, and Slovkia came together to address ways of making the education system responsive to the differing needs of minority and majority communities. This workshop report summarizes the key discussions and illustrates examples of good practice. An introductory section gives background information to the workshop and an overview of the discussions. The report's central section summarizes discussions and participants' views on the varied dimensions of multiculturalism in educational policy, concerns about imposing standard solutions to diverse situations, essential elements of successful educational policy and implementation, the legislative framework of educational policy and practice, centralization of education systems, the appropriateness of separate provisions for minority education, ongoing political issues in educational policy formation, issues and strategies for making education responsive to the varied needs of multi-ethnic societies, instructional materials, teacher training, the role of language in instruction, and special challenges for Roma education and for numerically small and geographically dispersed groups. A number of general suggestions for change are offered. A list of participants is included. (MSE)