This document contains three papers from a symposium on work force issues facing human resource development (HRD). "Diversity Management in Nonprofit Women's Health Care Settings: A Qualitative Study of Race, Class, and Gender Influences" (Camille A. Cordak) demonstrates which organizational activities support diversity and how an organization's diversity philosophy affects service delivery. "An Analysis of Diversity Training Provided by Business and Industry" (Rose Mary Wentling) uses a study of companies with exemplary diversity programs to derive criteria for developing work-based learning environments for diverse students. In "The Role of HRD in the Welfare Revolution: Fostering Intergenerational Transformational Learning" (Marsha E. Jackson, Albert K. Wiswell), eight African American women reveal factors relevant to their workplace success and obstacles that slowed their progress. (KC)