In previous generations when parents had a parenting question or concern, they might ask an experienced relative or respected neighbor. However, the transient nature of our society, the changing roles of men and women, and the growing base of knowledge about child development have led parents to look for additional types of resources and support systems. As we move into the 21st century, more parents, and professionals who work with parents, are turning to new technologies to assist them in finding parenting information and support. The Parents AskERIC service uses new technology to meet contemporary parenting education needs. PARENTS AskERIC began in 1993 as an extension of the AskERIC service, which is provided by the ERIC system and administered by the ERIC Clearinghouse on Information and Technology. Parents AskERIC responds to questions from parents and professionals who work with parents by providing access to relevant research and current literature on parenting questions and concerns. The service also provides referrals to current Internet sites and, when appropriate, links parents to relevant organizations or resources within their community. Requests through the Parents AskERIC service have grown by more than 25% during 1997 and continue to increase steadily. As more people become familiar with and have access to the Internet and computer-based services such as Parents AskERIC, the use of this type of technological approach will likely continue to grow. (Author/LPP)