It is known that first year Information Systems students have different levels of computer literacy when they enter the university. This is specifically the case in South Africa, where large numbers of students come from disadvantaged educational backgrounds. Universities sometimes try to overcome the disparity in computer literacy by introducing bridging courses or extra classes for the computer illiterate students. The use of cooperative learning and information technology may enable the lecturers and students to cope with the demands of a first year course in Information Systems. The planning of telecenters using cooperative learning techniques is, however, crucial for the success of such an endeavor. This paper focuses on an evaluation framework for the planning of ITCL (information technology supported cooperative learning) in telecenters for students. The components involved in the implementation of ITCL at telecenters are identified. A questionnaire that can be used for evaluation of the planning of ITCL centers is discussed in detail; in this questionnaire, specific questions about the different components involved in the planning of ITCL centers are provided to guide the lecturers in the establishment of such a center to ensure that the correct ITCL environment is created. (Contains 31 references.) (Author/AEF)