This workbook is designed to introduce service learning practitioners to the evaluation process and to help practitioners generate a local support network. The design portion guides the practitioner through a self-directed study for their own program and is formatted for use with or without a formal training session. The workbook is divided into two parts of three sections each. What follows is a list of 22 resources that assists users in doing research, particularly qualitative studies. Part 1 guides production of a needs analysis which defines information to be gathered, the audience who will use the information, and expected outcomes of using the information. A formal study plan is then written using the needs analysis in part 2. Two appendices provide additional tools for prioritizing study questions and determining the method of collecting and organizing data. Part 2 also provides workbook examples and a sample plan to stimulate thinking. The final section of the workbook reports actual workshop results. (EH)