Technology is having a definite impact on the workplace. Although workers in the fields of health care, administration, manufacturing, and electronics are all expected to exhibit industry-specific competencies, they must also master a similar set of technology-related competencies. This is especially true with respect to using technology to communicate with others and gather and use data. Technology affects workers differently. By reducing the time needed to compile and manage large quantities of data, technology has given some workers more time for creative, higher-level work that depends on the quick availability and easy manipulation of information. Other workers, however, are finding that increased technology may actually "deskill" or reduce the scope of their professional roles. For most workers, technology has become a mediator between workers and some facets of their job. Workers who know relatively little about technology, hold negative attitudes toward computers, or have a difficult time learning or upgrading technology skills may find themselves on the lower end of a professional hierarchy. Technology-rich workplaces demand continuous learning. Affective responses to technology also influence workers learning and productivity. Employers will likely be best served by helping experienced workers apply their current expertise to emerging technologies. (Contains 24 references.) (MN)