This report assesses the current stage of program development in the branch libraries of the Saint Lucia Public Library and Information System (PLIS), based on data collected during September-December 1997 using a branch library questionnaire, site visits, and informal surveys of library users. The vision and philosophical statements used to frame the study are outlined; elements of this vision include personal growth and change, PLIS programs, independent learning skills, literary and cultural appreciation, literature component, leading guidance, organization and administration, staffing, resources, access, and facilities. The next five sections report benchmark data in the following areas, with recommendations on ways the system can move towards the vision: (1) staffing components; (2) collection development; (3) facilities, equipment, and planning; (4) technology; and (5) program assessment. Strategies for implementation are then presented, and the 56 recommendations are summarized, including a listing by stakeholder(s). Highlights of the 21 appendices include: the Saint Lucia mission statement for public library services; the Ministry of Education 1997-98 work plan for library and information services; the branch library and information services survey; a proposal for a reading research project; and suggestions for re-structuring the children's department to youth services. (Contains 39 references.) (MES)