The evaluation reviews the implementation of the "Crossroads Cafe" English language instruction program in Florida, focusing on the program's management, training, and overall effectiveness as measured by its impact on adult English-as-a-Second-Language (ESL) teachers and learners. "Crossroads Cafe" is a series of videotape recordings and closely related print instructional materials designed for adolescent and adult ESL learners. The half-hour episodes feature six characters in a neighborhood restaurant, documentary-style segments on cultural themes, and animated segments on language functions. Evaluation of the programs' management looks at project background, humanistic management, promotional strategy, implementation models, teacher training workshop locations, and materials distribution. Assessment of training quality focused on training philosophy, trainer development, workshop components, trainer strengths, and immediate evaluation of workshops. Programs that were part of the follow-up evaluation, interviews with teachers and students, and effective practices were also assessed. Results are summarized here, and recommendations are made for improvement in each of those areas. (MSE) (Adjunct ERIC Clearinghouse on Literacy Education)