This final performance report for Project VIA (Volunteers In Action), a collaborative program between the El Paso Public Library and El Paso Community College (EPCC), begins with a section that provides quantitative data. The next section compares actual accomplishments to the following project goals for 1992-93: (1) to recruit and train 140 volunteer tutors to work with functionally illiterate adults at utilizing EPCC's non-traditional whole-language, Freirian approach to teaching literacy; (2) to develop a bibliography reflecting the bilingual/bicultural needs of the target population; (3) to establish literacy collections at 11 branch libraries; (4) to publish a newsletter for literacy providers; (5) to offer four seminars to allow tutors to share their experiences and concerns; (6) to develop tutor handbooks and publicity materials; (7) to assess and maintain records of student progress, tutor hours, and follow-up services; and (8) to recognize volunteer tutors and students for outstanding service and progress at the end of the project year. Proposed and actual expenditures are compared. A narrative section discusses activities undertaken, including a detailed description of a tutor-training workshop agenda; the library's role; organizations involved; facilities used; and the impact of the project on the ongoing literacy program. Attachments include a bibliography of (Hispanic) bilingual/bicultural materials and the tutor training handbook. (MES)