Presentations at this conference focused on how organizations and individuals are improving their efforts to serve learners at a distance through innovative approaches to competition and collaboration. Rapid developments in technology promise expanded access to education and training resources, but the developments challenge traditional policies and teaching-learning methods. This proceedings volume includes 66 papers presented at information sessions, and 13 tutorial and workshop papers. Topics covered include statewide computer training via satellite; international business education; two-way video advanced placement course for high school and college students; web resources; critical evaluation of information and tools; a model for K-12 videoconferencing; student attitudes about computer conferencing; communications conventions; storytelling for interactive television; evaluating distance education; virtual classrooms; policy for distance delivery; computer-based interaction; collaborative learning; Lotus Notes; interactivity in satellite training; web page instruction; web-based training; urban distance learning; partnerships in the information age; continuing professional education; special needs students in education and industry; agricultural distance learning; video teletraining; preparing information systems professionals for managerial roles; user friendly teleconferencing; partnering universities and public television; print-based distance learning materials; rural teacher certification program; teaching soft skills by distance; interactive WWW based learning modules; electronic libraries; culture of institutional rewards; Air Force collaboration with interactive television; knowledge management; influence of diversity on distance education; intellectual property and copyright issues; equal access to information for disabled students; designing and developing course for WWW delivery; and designing instruction based on naturally occurring interactions. (SWC)