To help understand the trends, strategies, structure, and new skills that will be required by the information professional in this changing global environment, this paper examines the future of the library and information profession and the impact that information technology is having on the discipline. The paper focuses on the online delivery of information, reduced budgets, and competitive intelligence. It discusses skills and competencies for information specialists who wish to maintain a leadership role; two new roles for the information profession--business intelligence strategist and knowledge manager; technological tools; the future of the information profession; re-engineering the library model; and benefits of the re-engineered library model. A well designed and implemented competitive intelligence system coupled with outstanding library and information services is crucial to business success. If the information professional can utilize his or her competencies to implement a successful competitive intelligence system and tie it to the organization's success, as well as implement the re-engineered library model, then he or she will be able to put information on the corporate agenda as a key resource. (SWC)