This study examined how the Rehabilitation Act Amendments of 1992 have been implemented in one state's vocational rehabilitation (VR) system. Eleven state and local office administrators and counselors participated in three focus groups that were organized so that members with similar positions and experiences in the VR system participated in the same discussion. State level administrators provided the most global perspective on the law's intentions and its desired impact, using the term "paradigm shift" to indicate the Amendments' proposal for broad-based change in disability policies and practices emphasizing employment. In contrast, local office administrators and supervisors focused more on the day-to-day management of the VR system and saw the Amendments primarily as giving greater autonomy to counselors. Counselors felt that the 60-day eligibility process timelines prevented them from providing the same level of individualized service and counseling as they provided prior to the Amendments and may hinder other elements of the Amendments, such as consumer empowerment and improved services. Suggestions for further investigation into whether the amendments have been successfully implemented are offered. (DB)