These 25 papers from a conference of higher education facilities offices are grouped into 5 categories: business management; energy and environment; human resources; operations and maintenance; and planning, design and construction. Papers are: (1) "Provider of Choice" (Jerry C. Black); (2) "Re-Engineering--'Inside-Inside' or Outside-Inside': A Case Study of Physical Plant Reorganization at University of Texas Medical Branch at Galveston" (Herb Collier); (3) "Take Control! The Dynamics of Facility Management Business Planning" (Steve Cripps); (4) "Partnerships and Seamless Webs: A Down Under Approach to Facilities Management" (Freda Hanley and David Mayocchi); (5) "Strategies for Futuring in Facilities Management" (Loren Martin); (6) "Boston Business Journal Opinion Editorial: The Campus Mall as the New Educational Bazaar of the Year 2000" (James E. Samels); (7) "The Total Facilities Management System: Using Information Effectively for the New Frontier" (William J. Stauff and Fred Rembold); (8) "Benchmarking: Work Measures That Produce Results" (Mike White and Carlos Solivan); (9) Performance Contracting for Energy Savings: A Small College Experience" (Michael Besspiata, III); (10) "Comparing Campus Recycling Programs: Apples to Apples or Whales to Lawnmowers?" (Daniel Einstein); (11) "Award Winning Environmental Management Programs" (Scott C. Harper); (12) "Forging a New Partnership Between Schools and Electric Utilities" (Karl F. Johnson); (13) "The Green Campus: Facilities Management and Environmental Stewardship" (Walter Simpson); (14) "New Frontiers in Project Management" (Mary Andrews and others); (15) "The New Frontier of International Co-operation and Cultural Differences" (Edwin A. Dews and Roy M. Dalebozik); (16) "Orientation: The Beginning of Excellence" (Esther M. Geiermann); (17) "Purdue University's Project Team Concept Presentation Outline" (Donald L. Hufford and Owen J. Cooks); (18) "The Development and Implementation of Integrated Pest Management Programs at the University of New Mexico" (R. Gary Smith); (19) "Change to Zone Management" (J. Richard Swistock); (20) "How to Inspect Your Facilities and Still Have Money Left to Repair Them" (Preston T. Syme and Jay Oschrin); (21) "Multi-Skill: Key to a Successful Maintenance Program" (James R. Vespi and Lisa M. Sasser); (22) "Performance Contracting for Energy Conservation and Capital Renewal" (Theodore J. Weidner and Robert B. Washburn); (23) "Facilities Planning: Creating Working-World Experiences On Campus" (Dale K. Brown); (24) "Open Book Pricing--A New Way to Acquire Direct Digital Control System" (Herbert F. Carlson and S. Faruq Ahmed); and (25) "Delivery Order Construction for Small Colleges" (Allen L. Henderson). Includes a list of speakers. (JLS)