These two documents are products of a project to improve the capability of the Pennsylvania Regional Staff Development Centers to provide current, research-based workplace literacy training and technical assistance to adult basic and literacy education programs. The final report describes these project activities: development of training materials for participants to use in staff development activities; development of resource databases; provision and evaluation of two 5-hour train-the-trainer sessions; and technical assistance. Appendices composing over half the report contain the following: the needs assessment, participants' resource notebook materials, correspondence, project newsletter, meeting agendas, surveys, evaluations, and press release. The second document is a trainer's guide for anyone who provides training, information, or technical assistance to workplace literacy providers. An overview illustrates the need for workplace literacy programs. Section 2 addresses how and why providers must market their services to the business community and funding options to support programs. Section 3 discusses building and maintaining effective partnerships and tips for working with businesses and unions. Section 4 focuses on curriculum options, recruitment, learner assessment, and program evaluation. Sections 1-4 are divided into two or three topics. For each topic, these components are included: background reading, resource materials list, training ideas, suggested in-depth readings, overhead transparency masters, and worksheets. Section 5 is a glossary. Section 6 contains lists of newsletters, resource organizations, electronic resources, curriculum resources, resource persons and includes an extensive bibliography. (YLB)