This magazine, which is designed for managers of Australian companies who are interested in raising their firms' productivity and meeting quality standards by developing a comprehensive approach to workplace communication, includes a variety of materials for and about improving communication within their organization. Most of the magazine is devoted to profiles of seven Australian companies that have boosted their productivity and raised their employees' performance by a variety of workplace communications improvement strategies including the following: redesigning customer forms and circulars; eliminating jargon from company documents; providing computer-based training; and using computers to communicate. Also included throughout the magazine are the following: discussion of the role of organizational communication in total quality management; tips for developing/revising documents; hints for effective communication; common myths about being reader friendly; picking a communication problem to solve; lists of the benefits of reader-friendly documents; list of seven suggested readings regarding good communication; and sources of funding and technical assistance. (MN)