This manual describes the state of Washington's Literacy Day Care Link (DCL) program, whose volunteers spend an hour a week reading one-to-one with preschool children. The manual is a series of "stories" about the DCL program, stories that give insight into how the program works. The first section of the manual discusses setting up the program and operating an off-site volunteer program. The second section discusses issues involving volunteers, such as getting volunteers in the door; screening, interviews, and placement; training and site orientation; and appreciation and recognition. The third section addresses the "other players"--the sites themselves, parents, books, and the program coordinator. The final section discusses program operation in more detail, including communication, voice mail, record keeping, the budget, funding, and publicity. (Contains 26 examples of information sheets, training sheets, book lists, and various forms.) (RS)