A multimedia-style computer application is detailed that facilitates students' role playing in a simulated business situation. The incorporation of video footage lends a "face" to a theoretical client with which the student must interact to bring about the successful resolution of a potential "calamity." The process of video creation is discussed, along with the medium's benefits. Applications of the multimedia/video concept to other fields of study are considered. The video segment script and shot sheet, as well as a list of World Wide Web sites for additional multimedia/video information, are provided. (Author/AEF)