This annual report of public library services is part of "The Upgrade Process," a tool for Utah's public librarians and library trustees to use as they work to improve the quality and effectiveness of public library service. The process has three major components: public library service standards; a flexible planning process for public library trustees and staff; and an evaluation component that includes the use of performance measures. The "Upgrade Process" is based on two premises: that formal planning for improved library services is the responsibility of local librarians, board members, and elected officials; and that local planning can be more effective when it is supported by an appropriate statewide context. This annual report contributes to creating that statewide context by reporting data useful for local library planning. The information is presented in two sections, core performance measures and general tables. Core performance measures consist of data on the following: visits per capita; circulation per capita; turnover rate; holdings per capita; expenditures per capita; and index of local financial effort. The general tables report data on a library by library basis through charts and graphs, and include information on basic library information; library resources; library services; library finances (income and expenditure); comparison of operating expenditures; and jurisdictional maintenance of effort comparison. (SWC)