At the University of New Mexico, stakeholders from the Computer and Information Resources and Technology (CIRT) department, Financial Systems, the Health Sciences Center, and the General Libraries, were involved in deciding on the goals of a project to replace Telnet with a suite of network middleware and productivity software on campus computer systems. Staff from each area assisted in selecting and testing the software. The primary goal was distribution of network productivity software, the initial focus being on tools used daily by most campus network users. CIRT staff, student employees, and staff from collaborating departments joined the team with these responsibilities: select desktop TCP/IP clients, review documentation, assess network performance, design automated installation, assign IP numbers, handle software licensing and distribution, prefigure the TCP/IP client software, and plan a configuration for the Campus Computer Labs. Topics include: (1) service and productivity gains; (2) selection issues; (3) the significant time and ease gains of automated installation; (4) distribution options; (5) the impact of licensing issues on productivity gains; (6) site-specific implementation; (7) testing and integrating supporting software; (8) handling Multipurpose Internet Mail Extension (MIME) attachments and compressed files; and (9) adding value for users and gauging computer center impact. A description of and manual for Mirada, an integrated collection of Internet tools created to simplify and streamline the use of network services is included. (Author/SWC)