This project attempted to identify differences in the communicative skills of American Indians compared to other applicants for employment in the food service industry and conducted a demonstration training program to improve both verbal and nonverbal communication skills. The study developed out of a perceived lack of communicative competence when American Indians interact with non-Indians. Part 1 reports on results of evaluating the communication skills of 60 individuals, equally divided by sex and ethnicity (American Indian, Hispanic, Anglo) who were interviewed for a simulated position using the Vocational Decision-Making Interview (VDMI) Survey Instrument. This study found no statistically significant differences among groups on the VDMI, verbal characteristics, or nonverbal characteristics. Managers (n=3), however, indicated significant differences among groups in both verbal and nonverbal skills, with Hispanic individuals rated highest. Part 2 describes training in interview techniques provided to five American Indian adults with disabilities. Part 3 reports an analysis of sociolinguistic-discourse competence of 42 individuals (American Indian, Hispanic, and Anglo) in mock job interviews. This study found significant gender differences in use of laughter in the interview situation and a strong correlation between perceived verbal skills and assessed hireability. Appendices include training instruments, the interview protocol, and other project forms. (Contains 29 references.) (DB)