This report describes the development of integrated community services for people with severe disabilities by Job Path, a New York City agency which currently provides services to approximately 250 people. A current emphasis of the agency is increased consideration of the individual's life outside of the work setting. Critical factors in the agency's success are explained, including: (1) establishing a clear direction; (2) defining staff responsibility; (3) developing shared leadership; (4) adopting flexible approaches; and (5) collaborating with policy makers, other service providers, and families. Three case studies illustrate the agency's attention to individual needs in the areas of independent living, personal interests, and recreational activities. (DB)