This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace course in problem-solving techniques. The course is a review of basic problem-solving techniques focused on helping participants to be comfortable solving problems on the job. Topics covered include the following: defining a problem, writing a problem statement, steps in problem solving, creative thinking, people and problems, and an action plan for problem solving. The introductory materials include a course outline, course objectives, a topical outline, and information on course length and continuing education credits. Lesson plans for three sessions are provided. The session materials include teaching notes, information sheets, exercises, and worksheets. (KC)