In 1993, the Ohio General Assembly established nine service expectations for the state's two-year colleges and regional campuses to ensure a consistent level of quality regardless of organization or administrative structure. Additionally, the state Board of Regents established an Advisory Committee on Two-Year Service Expectations to identify a realistic set of indicators by which performance on the nine expectations might be evaluated. Based on reviews of performance standards nationally and consultation with education professionals, the Committee developed indicators for the nine following expectations: (1) make a range of career/technical programming available, measured by programming responsiveness to area needs, placement methods, and degree completion; (2) commitment to developmental education service, measured by responsiveness to student needs and testing methods; (3) partnerships with industry, business, government, and labor to enhance community economic development, measured by economic impact; (4) noncredit continuing education and cultural enrichment opportunities, measured by number of courses and their responsiveness to area needs/interests; (5) college transfer programs or the first 2 years of a baccalaureate degree, measured by articulation arrangements with other campuses and level of student preparation; (6) linkages with high schools to ensure adequate preparation of graduates, measured by numbers of arrangements; (7) convenient schedules measured by course offering distributions; (8) as low as possible student fees, measured by charges and costs per student; and (9) community involvement in decision-making processes, measured by processes in place to include groups. (Steps for implementing the expectations from 1993-96 are included.) (KP)