The Learning Center (LC) at South Plains College (SPC), in Texas, was established to provide remedial instruction in learning strategies, reading, and writing; college-level instruction in critical thinking and human development; tutorial assistance; study skills seminars; and other services. During the 1994-95 academic year, over 3,466 students were served, representing a 41.9% increase over the previous year and including 1,342 who received tutorial assistance and 1,124 who attended study seminars. Student evaluations of LC instruction carried out in fall 1994 resulted in a mean rating of 4.562 on a 5-point scale, consistent with SPC's institutional mean of 4.5. However, results from the state Texas Academic Skills Program (TASP) assessment test indicate that SPC students performed at lower levels in 1994-95 than in previous years and that they performed more poorly than students statewide. Of the 1,129 SPC students who attempted the TASP Math test, for example, only 44% met the remediation standard and 126 students failed all 3 parts of the TASP. Case studies of three of these failing students revealed that in each case proper advisement could have directed the students to appropriate remedial courses that would have improved their chances for success. Finally, the faculty of the LC, which includes five professional developmental educators, participated in a process of Continuous Quality Management to improve instruction and have identified the need for greater availability of computers to enhance LC services. (June 1995 TASP data and a class reaction survey instrument are appended.) (KP)