A study examined the attitudes and career expectations of a random sample of catering and hospitality industry employees in the United Kingdom. The survey focused on the following: aspiration and career intentions, factors causing job satisfaction/dissatisfaction, employment patterns in the industry, satisfaction with/access to training/qualification routes, reasons for staying in/leaving employment, and most likely employment alternatives. Of 3,145 questionnaires sent to employees of 158 employers, 1,014 were returned. Most respondents (60%) were satisfied with the hours they worked and neither satisfied nor dissatisfied with their pay. Nearly 65% of respondents were satisfied with their working conditions. Of full-time employees who intended to leave their current job, 19% cited money as their main reason and 11% cited promotion/career advancement. Little job movement occurred among part-timers. Ninety-six percent of respondents considered their training useful, and 87% said it had been sufficient to get them a job. The longest-serving employees were those over the age of 40; nearly 40% of part-timers and 60% of full-timers among them believed their age would prevent them from getting a comparable next job. Throughout the industry, the gap between benefits desired and benefits received was wide. (Included are 131 tables/figures.) (MN)