Integrating computer-based communication into the delivery of a course is not a simple task, but it need not be a daunting one. With conscientious planning, coordination with institutional resources, preparation of training materials, and flexible responses to student learning, an instructor can readily succeed. Concerns and problems encountered in the implementation of computer-based communication tools (CBCT) methods, particularly electronic mail, in the classroom include unreliability of the computer system, slow system response, allocation of computer accounts, student comfort level, instructor comfort level, amount of technological detail, equal participation, delivery of pedagogical content, and student evaluation. To successfully use e-mail, or other CBCTs, as pedagogical tools, instructors should be familiar with the chosen technology, be flexible concerning assignments and course requirements, plan ahead, and open and maintain communication links with the technical support staff. Contains 17 references. A detailed checklist for CBCT implementation in the classroom is attached. (RS)