SHELCOM, an adult education project in homeless shelters in Philadelphia, Pennsylvania, investigated the effects of using computer technology on participants' writing and communication skills. The project consisted of 2-hour workshops, twice weekly, complemented by online support and instruction. Learners paired across the city worked on creating a publication through online communication with each other and their instructors. Collaboration occurred through file-sharing in a modem communication network established between the three shelters and the National Center on Adult Literacy. Computers were the overwhelming reason learners signed up for the project. All participants thought learning to use the computer could help them improve their writing. Being able to work on a composition, answer questions from a writing partner or project director, and write requests for help at any time of the day was considered invaluable. All participants stated they thought the computer had played an important role in changing the way they looked at their writing and writing skills. Using the computer saved time and was less frustrating because of the spelling and grammar checkers. Participation in SHELCOM helped learners to organize their thoughts more clearly and to articulate them in writing. Participants stated that learning to use the computer was the major reason for finishing the project. Retention of learners was over 75 percent. (YLB)