In an effort to gather citizens' opinions on utility rates, public service, local amenities, housing, the business climate, and community improvements, the City of Scottsbluff, Nebraska conducted a survey in December 1993. Questionnaires were mailed to 6,313 community residents, asking them to rate elements of the City on a scale of 1 (unsatisfied) to 4 (highly satisfied). An analysis of the surveys conducted by Western Nebraska Community College and based on 835 completed forms, indicated the following: (1) 49% of the respondents were female, 38% were over 60, 78% were Caucasian, 69% were married, and 50% had lived in Scottsbluff for more than 20 years; (2) public services included in the survey were rated at the satisfied or highly satisfied level, with the exception of water quality, which was cited as unsatisfactory or needing improvement by 40% of the respondents; (3) all traffic services and maintenance included in the survey obtained a rating below the satisfied level, with snow removal receiving a mean rating of 2.34 and street maintenance 2.43; (4) housing for elderly received a mean rating of 2.45, below satisfactory, as did housing for purchase (2.19) and rental housing (1.96); (5) 23% were unsatisfied with local job opportunities, while another 41% felt they needed improvement; (6) ratings for the quality of city government and city employees attitudes toward the general public fell below the satisfactory level; (7) 63% supported and used the city recycling program; and (8) despite weak general attractiveness ratings, respondents seemed well satisfied with the quality of life. A city map, the survey instruments, and data tables are appended. (KP)