This manual presents suggested measures which are designed to examine the outcomes of support and service provision on the lives of people with disabilities in Illinois. Included are 30 measures for people and 16 measures for organizations. The measures were developed after initial input from people with disabilities participating in a Community Integrated Living Arrangements program and are intended to be used in the evaluation process by review teams during on-site visits. The measures and the accompanying questions are designed to obtain information from either the individual involved and/or those who know the person best. Outcome measures for people address the following areas: personal goals, choice, social inclusion, relationships, rights, dignity and respect, health, environment, security, and satisfaction. The measures for organizations cover the areas of health and safety, fiscal management, human resource management, planning, and evaluation. For each measure the guidelines address interview questions, checking of documentation, observation, outcome questions, organizational process questions, and special considerations. (DB)