A review of the research has indicated that compact disc-read only memory (CD-ROM) technology is used most often by the home consumer, with educational use next and business use following. To assess how CD-ROM technology is used in the banking industry, bank auditors were surveyed. One hundred business systems and operational auditors in downtown Chicago (Illinois) were selected to participate in this study. Responses of 77 auditors confirmed that almost all felt that there is a need for CD-ROM technology. Seventy-eight percent use CD-ROM technology as a tool for referencing banking and financial information as well as technical information. Fifty-one percent think that CD-ROM saves them significant amounts of time, and they also comment that they are able to use CD-ROM with little or no training. Banks appear to be deeply involved in purchasing CD-ROM products, and the number of CD-ROMs in banks is increasing. (Contains 23 references.) (SLD)